Terms & Conditions

Why use FreightMaster?
  • We make shipping easy for you by
  • providing you with affordable rates
    • We charge by cubic foot, and not by weight
  • We can consolidate your packages
    • Order from various vendors or the same vendor, can be shipped together, saving cost
    • We can consolidate your box, barrel, pallet, container
  • We can hold packages for two weeks free in Miami, part of consolidation
  • It takes eight (8) days to receive your packages
    • It is received by Wednesday, and shipped on Thursday, and received the following Thursday.
  • We can insure your packages
    • We insure automatically items less than $135.00
  • We provide full brokerage services
    • We prepare your Waybills, we can split per client
    • We prepare declarations
    • We submit declarations
    • We pay port fees
    • We pay custom duties
    • We handle transportation
We provide you, the residents of Dominica, with your own U.S. Address to receive online orders or from any other vendor shipment. We CONSOLIDATE, so we will receive, consolidate and ship via sea freight on a weekly basis, unless someone requests us to ship via air.
  • Consolidation significantly reduces your cost of shipping.
  • Consolidation allows all packages to arrive at the same time.
  • Consolidation reduces the chances of short shipments.
    • Depending on what we're consolidating the fee can range from only $3.00 to $9.50 per received item.
  • Items can be held in the US for two weeks free of charge.
PRICING: 
See rates below

Consolidation fee per package free
What is a cube - this is the volume of an object
HOW DO YOU SAVE: Scenario 1: You purchase two (2) pairs of shoes from Amazon
  • the shoes may come from two different supplies via Amazon, thus two boxes are shipped
    • that is a weight of six (6) pounds
    • that is a cubic measurement of less than one (1) cube
  • the regular carriers charge you per box, 3lb per pair of shoes, $35.00 per shoes x two shoes = $70.00 freight
  • we will consolidate and place items in one box, charge you for one (1) cube) $30.02
ITEM OUR COST THEIR COST YOUR SAVING Savings %
Shoes - one (1) Pair $30.02 $34.00 $4.00 19%
Shoes - Two (2) Pairs $30.02 $68.00 $31.28 44%
Laptop - One (1) $55.00 $77.00 $22.00 29%
Five small packages (2lbs each) $24.00 the 1st package is $10, all others are #3.50 per package $110.00 each package is a minimum of $22.00 $86.00 78%
BILL OF LADING:
  • There is no BOL fee
SHIPPING:
  • The Cut Off is Tuesday at 4:00 pm.
    • All copies of invoices must be received before shipping.
    • email invoices to freightmastertracking@gmail.com
  • The boat departs on Thursday.
  • It arrives on Wednesday of the following week.
  • Any package received before 4 pm on a Tuesday will be consolidated and shipped off on the Thursday of that week.
  • In the event of any delays you will be notified immediately.
  • Packages that do not reach your post box before the cut off point will be shipped the Thursday of the following week.
SHIPPING TIME:
  • It takes eight (8) days for packages to arrive from the cut off date.
  • it takes six(6) days for packages to arrive from the shipping date.
  • it takes nine (9) days to receive your package.
DELIVERY:
  • Delivery will be provided one day after arrival (Thursdays).
  • Clearance of goods and delivery is available.
  • Costs of clearing goods on the port are to be paid by client upon picking up goods from the office.
  • VIP clients can have their goods delivered to their doorstep
    • an additional fee will be charged for delivery only.
 REGISTRATION:
When we receive a registration showing a Dominica Address or Phone number starting with (767) and we send out the "FreightMaster Dominica Account has Now been Set Up" email, we will issue you a simple number.
To register send an email to:
freightmasterdominica@gmail.com with your
      First & Last Name
      Address
      Email address
      Telephone Number

You the customer, will be instructed to label your boxes as shown: or use the following address to ship:
11000 N.W. 29th Street
Doral
Florida
33172
United States
Full Name: Freightmaster Dominica 00 First & Last Name
Address Line 1: 11000 N.W. 29th Street
City: Doral
State: Florida
Zip Code: 33172
Phone Number: 1 305 591 7595 ext 1416
In the event the format is not accepted use this:
Full Name: First & Last Name
Address Line 1: Freightmaster Dominica 00
Address Line 2: 11000 N.W. 29th Street
City: Doral
State: Florida
Zip Code: 33172
Phone Number: 1 305 591 7595 ext 1416
 Packages can be shipped to your Freight Master address via:
Any Postal Service Domestic or Courier Services Hand or personal delivery
  Package Examples:
• CD's, Books, Clothes • Catalogues and Mail order merchandise • Parts and replacements • Product samples • Retail Purchases • Electronic Items, Computers, Accessories, etc...
  Restricted Commodities:
Non Hazardous Items Hazardous Items
      Cash       Negotiable securities,       Animal Skins,       Perishables, etc.      Ammunitions and firearms,       Poisons,       Tear gas or pepper spray,       Gas, Fireworks, etc.
Weight and Package Information
  • Dimensional weight calculations (measurements must be in inches) [Length x Width x Height)
  • Maximum weight allowed is 1,000 lbs per piece (unlimited pieces)
FREIGHT Private XCD Commercial XCD
Less than 0.5 cubic feet $15.00 $17.50
1 Cubic Feet $30.00 $35.00
2 Cubic Feet $60.00 $50.00
3 Cubic Feet $90.00 $75.00
DECLARATION PREP & SUBMISSION Private Commercial
Small packages under $150 EC, where no customs declaration is required. $5.00 $5.00
Packages valued over $150 EC, where Customs Duties and Port Fees are payable. Private Commercial
Small Packages $50.00 $75.00
Medium Packages $100.00 $125.00
Large Packages $150.00 $200.00
PAYMENT OF CHARGES Private Commercial
Payment of various charges with Company funds, $0 to $100 $5.00 $5.00
Payment of various charges with Company funds, $101 to $200 $10.00 $10.00
Payment of various charges with Company funds, $201 to $500 $25.00 $25.00
TRANSPORTATION to our office Private Commercial
1 cubic foot $5.00 $5.00
2 cubic feet $10.00 $10.00
3 cubic feet $15.00 $15.00
4 cubic feet $25.00 $25.00
5 cubic feet $30.00 $30.00
Barrels Private Commercial
Florida to Dominica (9 days) $100.00 $100.00
New Jersey to Dominica (15 days) $140.00 $140.00
FreightMaster Terms and Conditions These terms and conditions of service constitute a legally binding contract between the “Company” and the “Customer”. In the event the Company renders services and issues a document containing Terms and Conditions governing such services, the Terms and Conditions set forth in such other document(s) shall govern those services. Packages can be shipped to your FreightMaster address via: 
Any Postal Service Domestic or Courier Services Hand or personal delivery
Package Examples:
CD's, Books, Clothes Computers, Accessories, etc... Parts and replacements Product samples
Retail Purchases Electronic Items,   Catalogues and Mail order Merchandise
Restricted Commodities: 
  • Hazardous materials, cash, perishables, negotiable securities, animal skins, firearms etc.
  • We do not accept nor deliver any mail or magazines subscriptions.
  • HAZARDOUS MATERIAL OR DANGEROUS GOODS
    • Any packages or goods, which are considered by the Department of Transportation (DOT), the International Air Transportation Association (lATA), and/or the International Civil Aviation Organization (ICAO) as "restricted articles", "hazardous material", or "dangerous goods".
    • The cost associated with this will be handled on an individual basis and is not based on the rates mentioned on this site. The cost associated with this will be handled on an individual basis and is not based on the standard tariff.
    • This is primarily due to the cost associated with the special handling, packaging and paperwork required to handle hazardous material or dangerous goods.
Weight and Package Information:
  • FreightMaster charges based on volume (cubic measurement) for shipments where possible.
  • Packages that are excessively bulky may require repacking at client's cost. Contact our office for further details.
  • O.D. shipments will be refused.
  • FreightMaster is not liable for damage or loss of items while handled by overseas Postal and Courier authorities.
  • Persons may share the service, however ALL names MUST be given/entered into the client information.
  • One person will be responsible for all charges and delivery is made to only one address
Dutiable Shipments:
  • A commercial invoice (or any invoice), regardless of the value must accompany all non document shipments.
  • A delay may occur, pending receipt of proper documentation.
  • Customer's shipments consisting of books, CD's, clothes, documents etc., will be cleared automatically as "Non Trade", unless prior arrangements have been made in writing.
  • Customs & Excise request that a "Formal Entry" be done for “Trade" shipments that are "Dutiable": therefore you will receive the necessary documentation for clearance in these instances.
  • FreightMaster can assist in the preparation and lodging of "Formal Entries", should you so require.
  • Duty paid on "Non-Trade" shipments (on your behalf) is C.O.D. ONLY.
Note:
  • "Non Trade" shipments are packages imported for personal use.
  • Trade shipments:- are packages imported for commercial use and/or value which exceeds the legal amount $2,500.00 XCD for "Non Trade".
INSURANCE:
  • Insurance fees are $3.00 EC for every XCD $100.00 of insured value worth or part thereof.
    • Any package received without an invoice will only be insured for maximum of XCD $100.00.
Your rate of $3.00 EC does not cover the following:
  • TV's, Plasma, LCD or LED technology, Flatbed scanners, Microwave ovens Monitors
  • Any other glass, porcelain, ceramic or concrete products.
  • Any improper or inadequately packaged items from shipper.
    • These items can be insured "externally", please contact us for details.
  • Please note that due to the fact that the insurance company is not affiliated with us, shipping charges are not covered by the insurance. Should you require "insurance" the freight on a heavy item please contact us prior to shipping such item(s).
  • Insurance rates and services are subject to change without notice.
LIMITATION OF CLAIMS: 
  • We will refuse any item shipped to our address damaged or opened and will notify the consignee.
  • No claims will be accepted nor honoured by us with respect to these items, and we will have no liability or responsibility.
LIABILITIES NOT ASSUMED:
  • The responsibility of FreightMaster begins when the packages are received at the warehouse of its agent in Miami.
    • FreightMaster will not be held liable for packages that are lost, delayed or damaged while in transit to the warehouse.
  • We are not liable for delays in delivery, damages of any kind (whether direct, indirect, incidental, special, or consequential) including but not limited to loss of income, loss of interest, loss of profit, loss of business opportunity, loss of use of contents, breach of other contracts, or any loss or damage arising from the inherent nature of the goods, whether or not we had knowledge that such damage might be incurred, even if the delay is our fault in retrieving the shipment, transporting the shipment, or delivering the shipment.
  • We will not be liable for your acts or omissions, including but not limited to incorrect declaration of goods, improper or insufficient packaging or marking or addressing of the shipment, or for acts or omissions by the consignor or consignee or anyone else with an interest in the shipment.
  • The customer shall be responsible for ensuring that an invoice and tracking number accompanies every shipment.
    • Failure to do so may result in delays and abandonment of shipments.
    • Where shipments arrive without proper documentation FreightMaster will ship the goods into Dominica and notify the consignee in Dominica.
  • FreightMaster will provide the customers with a delivery notification and a copy of the air waybill to be presented for clearance.
  • This will end FreightMaster responsibility for the goods and payment will become applicable immediately.
  • The customer may choose to have the supplier produce a duplicate invoice and have it sent to Dominica or may present evidence of value to customs for clearance.
  • All necessary storage will be for the consignee's account pending an invoice being produced for clearance.
  • All items not claimed after thirty (30) days in the possession of FreightMaster, has been forfeited by the consignee.
  • Also, we will not be liable if you or the consignor violates any of the terms of the agreement.
  • We do not accept for shipment cash, currency, or other security instruments.
  • Also, we will not be held liable for loss, damage, or delay caused by any events we cannot control, including but not limited to acts of God, "force majeure", or the action or omissions of any governmental or public authority (including but not limited to customs or health officials), or omission by anyone outside of us.
  • We reserve the right, without admitting liability, to refund transportation charges at our sole discretion, but are not obligated to do so.
            
Top